Position: Receptionist & Scheduling Manager
 

Job Purpose:
Attend to visitors and deal with inquiries on the phone and face to face.  Supply information regarding the church to the general public, church members, and internal customers.

Duties & Responsibilities:

• Answers telephone, screens and directs calls.
• Hours are 8:30 AM-5:30PM T-F with 1hr lunch.
• Schedules and manages the church events calendar with members, staff and Washington Christian Academy.
• Provides information about the church to callers/visitors.
• Cheerfully greets and direct persons entering the church property with sign in and badges.
• Deals with queries from the public and customers.
• Ensures knowledge of staff movements in and out of organization.
• Monitors visitor access and maintain security awareness.
• Provide general administrative and clerical support to the Director of Events as needed.
• Receives and sorts the church’s mail and deliveries.
• Assists in the coordination of meetings.
• Tidies and maintains the reception area.
• Other duties as assigned.

Qualifications:

• High school diploma needed, BA preferred.
• Knowledge of administrative and clerical procedures.
• Knowledge of computers and relevant software application.
• Knowledge of customer service principles and practices.
• Excellent Keyboarding skills.
• Ability to work a switchboard.
• Verbal and written communication skills.
• Professional personal presentation at all times.
• High level of customer service orientation.  
• Excellent attention to detail and excellent organizing and planning.
• High stress tolerance.

Working Conditions:
• A fast paced, Spirit filled, Christian atmosphere.
• Mandatory attendance to weekly staff meetings and weekly staff devotion.

Salary:
Hourly pay commensurate with experience.

Reports To:
Executive Pastor of Administration

To apply, send resume to mcruz@bwomi.org, or call (301) 588-8099.